Hotel Administrator - Luxury Property in Jakarta

Join Grand Hyatt Jakarta, a leading luxury hospitality brand, as a Hotel Administrator. In this pivotal role, you will oversee daily administrative operations, ensuring seamless guest experiences and operational excellence. You will work closely with department heads to coordinate and manage various aspects of hotel operations, including reservations, front desk services, housekeeping, and event planning. This role offers a unique opportunity to be part of a prestigious hotel in the heart of Jakarta, contributing to the success of a renowned hospitality brand.

As a Hotel Administrator at Grand Hyatt Jakarta, you will be responsible for managing and optimizing the hotel's administrative processes. You will use tools like Hotel PMS (Property Management System) and CRM (Customer Relationship Management) software to streamline operations and enhance guest satisfaction. With your strong organizational skills and attention to detail, you will ensure that all administrative tasks are completed efficiently and effectively.

Grand Hyatt Jakarta is a beacon of luxury and hospitality in Jakarta, offering an unparalleled experience to its guests. This role is perfect for professionals with a minimum of 3 years of experience in hotel administration or a related field. If you are passionate about hospitality and eager to make a significant impact, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Oversee daily administrative operations to ensure smooth and efficient hotel functioning.
• Coordinate with department heads to manage reservations, front desk services, housekeeping, and event planning.
• Utilize Hotel PMS and CRM software to streamline administrative processes.
• Ensure compliance with hotel policies and procedures.
• Manage guest records and maintain accurate documentation.
• Handle guest inquiries and resolve issues promptly.
• Assist in the planning and execution of special events and conferences.
• Monitor and report on key performance indicators to improve operational efficiency.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in hotel administration or a related role.
• Proven experience with Hotel PMS and CRM software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in English and Bahasa Indonesia.
• Knowledge of local regulations and industry standards.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait